Main Phone  425.350.2434

Important information about using insurance with Pamela

One of the most important parts of our mission at Building Skills, PLLC is to provide excellent counseling services at a reasonable cost to our clients.  As such, we contract with the majority of insurers and many Employee Assistance Programs to make your treatment accessible, regardless of your current financial situation.

Many insurers will not add associate level clinicians to their networks.  Associate level clinicians in Washington state have completed their Master's Degree and other educational requirements like internship.  However, they are in the first few years of their therapy practice and work under the supervision of a provider who meets the state requirements to supervise the early years of counseling practice (similar to a "resident" doctor working at a hospital).   Pamela will be eligible to work under a few of our contracts and we are in the process of requesting that she be added to our roster for those insurers.  This process will take several months.  We can also provide you with a superbill to allow you to seek reimbursement from your insurance company independently, but we cannot tell you if your insurance policy allows for that out of network reimbursement.  

In the meantime, services with Pamela will be cash pay only.  We are offering this service with Pamela at our sliding fee rate of $70 per session, regardless of our usual income eligibility requirement.  We have made this decision because of our commitment to making therapy affordable, and the huge demand for mental health services at this time.  With the shortage of mental health professionals and the stories I hear every day about how difficult it has become to find a therapist, we wanted to help train good people to full licensure and make sure we can continue to grow with the needs of our community.  If you have any questions, please feel free to call Marsha Jones at 425-350-2434 for clarification.

Information & Overview

Direct Line: 360.316.8719


Locations: Whidbey and Telehealth

Appointment Days: Mondays and Tuesdays 10 am to 7 pm

Wednesdays and Thursdays 10 am to 5 pm

Adult Individual Counseling, Youth 13-17 

Specialties: Depression,  Anxiety, Substance Use Disorders

"​What lies behind us and what lies before us are small matters compared to what lies within us."

Ralph Waldo Emerson

Pamela James, MSW, LICSW-A

Clinical Therapist Associate

​Sometimes it helps to have compassionate, empathetic and non-judgmental support as you work through life issues and transitions. I offer a client centered and holistic therapeutic approach and believe YOU are the expert in your healing journey. My goal as your therapist is to help you embrace those “ah-ha” moments that come from self-discovery. Gaining insight into your emotional and behavioral responses is the first step towards life-long healing. 

I approach therapy through a strengths-based perspective, utilizing a blend of Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Motivational Interviewing interventions to help clients increase healthy behaviors, manage symptoms, and enjoy more productive, less stressful lives. Trauma-informed care is a cornerstone in my work as a counselor and I strive to integrate the principles of safety, choice, collaboration, trustworthiness and empowerment. 

I hold a master’s degree in clinical social work from the University of Washington School of Social Work in Seattle, WA.  I feel honored to have worked in the social work field in a variety of capacities over the years. I have worked in Indian child welfare, transitional housing case management, and mentoring Native college students, to name a few. I embrace diversity and am open to working with people from all walks of life. I have been practicing therapy since 2021, providing counseling to adults and adolescents. I enjoy spending time on our 5-acre property on the south end of Whidbey Island with our 3 Kune Kune pigs, 8 chickens, 3 cats and 3 dogs. When I’m not busy with the critters I like to garden, kayak, and relax in front of a bonfire. 

Building Skills, PLLC